The following terms and conditions apply:
Dispatch conditions
The delivery of the physical goods only takes place in Germany (Germany).
The delivery of the download products takes place worldwide.
Dispatch shall not be made to the German Islands.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We do not charge any shipping costs.
Deliveries to foreign countries:
Die Versandkosten ins Ausland hängen vom Empfängerland sowie der Produktart ab und können stark variieren. Bitte die Versandkostenhinweise auf den jeweiligen Produktseiten beachten.
Delivery of download items:
Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.
The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers can download the Download items in their customer accounts.
This Download is provided within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).
The customers are also informed about the provision via email.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 5 – 7 days, for deliveries abroad within 10 – 15 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
– Prepayment via transfer
– Payment via direct debit (automatic debit transfer)
– Payment via credit card
– Payment via PayPal
– Payment via Sofortüberweisung [immediate transfer]
– Payment via amazon payments
– Stripe, Giropay, Alipay
In case of deliveries to a foreign country, you have the following payment options:
– Prepayment via transfer
– Payment via direct debit (automatic debit transfer)
– Payment via credit card
– Payment via PayPal
– Payment via Sofortüberweisung [immediate transfer]
– Payment via amazon payments
– Stripe, Giropay, Alipay
Further details on payment
In case of payment via direct debit (automatic debit transfer), you revocably authorise us to collect the invoice amount from the specified account.
The automatic debit transfer process takes place in conjunction with the conclusion of the respective contract.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
